Dr Andrea Fejos, Lecturer in Law, University of Essex. Dr Fejos researches and teaches in the areas of consumer contract law and financial services law. She has published on a range of topics including on standard form contracts, unfair contract terms, consumer credit, consumer alternative dispute resolution and enforcement of consumer rights.   The 1993/13/EC … Continue reading Behind the frosty glass: the EU’s Unfair Contract Terms Directive as a tool for justice in the modern financial sector